Wi-Fi Users: On the “Your connection is not private” error in Google Chrome

We rolled-out an upgrade to Google Chrome recently across all campuses and ever since we’ve been receiving support requests on this strange new error message titled “Your connection is not private”.

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The issue appears when you join any of our Wi-Fi networks and attempt to reach our authentication portal, where you key in your username & password.

Please do not be alarmed if you see this error. This is simply the new look of the untrusted connection error page from earlier versions of Google Chrome (see illustration below).

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In earlier versions of Chrome, you’d press the Proceed anyway button to get to the authentication page. In the new version, you need to click on Advanced and then click on Proceed to x.x.x.x (unsafe) to get to the authentication page (see illustration below).

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Sourjya Sankar Sen

Director, IT

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